Privacy Policy
Privacy Policy
Effective Date: [05/15/2023]
Last Updated: [12/16/2024]
Welcome to Third Space Coffee Co (“Company”, “we”, “our”, “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL]. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at contact@thirdspacecoffee.co.
1. Information We Collect
We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our website. Here are the categories of information we collect:
1.1. Personal Information You Provide
We collect the following personal information when you voluntarily provide it to us:
• Contact Information: Name, email address, phone number, and shipping address.
• Account Information: If you create an account on our website, we collect information such as your login details (username and password).
• Order Information: Information related to purchases made via our website, such as payment details (through secure third-party payment processors).
• Communication Data: Any correspondence you send to us, such as customer support requests.
1.2. Information Collected Automatically
When you visit our website, we may automatically collect the following information:
• Technical Data: IP address, device information, browser type, and operating system.
• Usage Data: Information on how you interact with our website, including pages viewed, links clicked, and the date/time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience, track website usage, and for advertising purposes.
2. How We Use Your Information
We collect and use your information for the following purposes:
• To Provide Services: To process orders, ship products, and facilitate account creation and login.
• To Process Payments: We use secure payment processors (like Square) to process payments.
• To Improve User Experience: To analyze website usage and enhance our products and services.
• To Communicate with You: To send you email updates, newsletters, and information about our products and promotions (only with your consent).
• To Comply with Legal Obligations: To comply with applicable legal and regulatory obligations, including accounting and tax requirements.
• To Prevent Fraud: To protect our site and business from fraud, unauthorized access, and illegal activities.
3. Legal Basis for Processing (For Users in the EEA/UK)
Under the General Data Protection Regulation (GDPR), we must have a lawful reason to process your personal information. Our legal basis for collecting and using your information is as follows:
• Consent: We will collect and process your personal information only when you have given us explicit consent (for example, when subscribing to marketing emails).
• Contractual Obligation: We may process your data to fulfill a contract with you, such as processing payments and delivering your purchases.
• Legal Obligation: We may process your information where required to comply with legal obligations (like tax laws).
• Legitimate Interests: We may process your information to operate, improve, and promote our services, as long as it does not override your rights.
4. How We Share Your Information
We do not sell your personal information. However, we may share your data with the following categories of third parties in certain situations:
• Service Providers: We share your information with third-party vendors who perform services on our behalf, such as payment processors and analytics providers.
• Square (for payment processing)
• Google Analytics (for website analytics)
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: If our business is sold, merged, or reorganized, your information may be transferred to the new owner or operator of the business.
5. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies help us:
• Understand how you use our site.
• Remember your preferences and settings.
• Personalize your experience.
We may use first-party and third-party cookies, including analytics cookies (like Google Analytics) and advertising cookies. You can control cookies through your browser settings and choose to block or delete them.
6. How We Protect Your Information
We have implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using:
• Hostinger’s Security Protocols: Secure server infrastructure provided by Hostinger.
• Encryption: Secure socket layer (SSL) technology to protect sensitive data, especially payment details.
While we take reasonable steps to secure your data, no website, internet transmission, or electronic storage method can be guaranteed to be 100% secure.
7. Your Privacy Rights
You have certain rights regarding your personal data. Depending on your location (for example, if you are an EU/EEA or UK resident), these rights may include:
• Access: The right to access the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information (subject to certain legal exceptions).
• Portability: The right to request that we transfer your data to you or another controller in a portable, machine-readable format.
• Objection: The right to object to the processing of your personal data where it is being used for direct marketing.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at contact@thirdspacecoffee.co. We will respond to your request within 30 days, as required by law.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations.
• Account data will be kept for as long as your account is active.
• Order data is retained as required by tax regulations (typically 7 years).
• Usage data and analytics may be retained to help us improve our services.
Once the retention period expires, your personal data will be deleted or anonymized.
9. Children’s Privacy
Our website does not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a child under 18, we will delete it as quickly as possible.
If you believe we have collected information from a child under 18, please contact us at contact@thirdspacecoffee.co.
10. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information will be transferred to and processed in the United States, where our servers are located.
If you are a user from the European Economic Area (EEA) or the UK, we take steps to ensure that your personal data is adequately protected in accordance with GDPR.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy regularly for any changes.
If significant changes are made, we will notify you via a website banner or other communication methods.
12. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Third Space Coffee Co LLC
Address: 1312 Melissa Dr, Bentonville, AR 72712
Email: contact@thirdspacecoffee.co